Token-Queue Management System
Eliminate chaotic waiting lines. Automate token generation, intelligent queue routing, and live display announcements for banks, hospitals, and service centers.
Now Serving
â Counter
NEXT
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Open
C2
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Break
Why Need Token-Queue ERP?
Eliminate manual queue management and deliver a professional, stress-free experience to every visitor.
Organized Queue Mgmt
Automatically sort and route customers to the right service counter, eliminating confusion.
Reduced Waiting Time
Smart load balancing across counters dramatically cuts average waiting time by up to 60%.
Improved Customer Exp.
Customers receive SMS alerts and can monitor their position remotely via mobile display.
Counter Optimization
Identify bottlenecks, re-assign staff, and open new counters based on real-time queue depth.
Reporting & Analytics
Daily, weekly, and monthly reports on peak hours, service speed, and staff performance.
Scalable & API-Ready
Deploy on-premise or cloud. Integrate with existing hospital HMS, bank CBS, or government apps.
Complete Queue Management Modules
Everything needed to run a world-class, digital queue experience for any organization.
1 Token Generation & Queue Flow
- Auto Token Generation
- Service Type Queues
- Priority Tokens (VIP/Elderly)
- Hold & Transfer Tokens
2 Display & Announcement System
- HD Queue Display Screen
- Voice Announcement (TTS)
- SMS & Mobile Notifications
- Multi-Language Support
3 Counter & Staff Management
- Multi-Counter Control
- Staff Assignment per Counter
- Service Time Tracking
- Shift & Break Management
4 Reports, Analytics & Insights
- Queue Flow Reports
- Waiting Time Analysis
- Counter Performance KPIs
- Date & Branch Wise Reports
5 Configuration & Security
- System & Branch Setup
- Role & Permission Control
- Data Security & Backup
- Cloud & Local Deployment
6 Integration & Kiosk
- Self-Service Kiosk Support
- API & Webhook Integration
- Hospital HMS Connect
- Bank CBS Integration
Industries We Serve
Our Token-Queue system is deployed across multiple high-traffic sectors.
// Customer arrives at Reception Kiosk
const queueEngine = new SmartQueueManager();
const token = await queueEngine.issueToken({
service: 'Account Opening',
priority: 'regular',
notifyViaSMS: true
});
// [LOG] Token A051 assigned. Est. wait: 8 mins
// [LOG] Routing to Counter #4 (specialization match)...
// [LOG] SMS sent: "Your token A051 is ready. Please proceed to Counter 4."
// [SUCCESS] Customer served. Avg service: 4m 32s
Smart Token Issuance & Counter Routing
From the moment a customer arrives, the system takes over. It identifies the required service, issues a personalized token, and routes the customer to the best available counter â all in under 3 seconds.
- Self-service kiosk & mobile token issuance
- Voice + screen announcement for called tokens
- VIP & priority queue handling
- Real-time analytics dashboard for managers
Stop the Chaos. Start Smart Queuing.
Give your customers an organized, professional, and stress-free waiting experience with Xion Digi's Token-Queue System.
Get a Live Demo
Software Tiers Built for
Next-Gen Speed
Deploy robust, production-grade tools that scale perfectly with your business operations.
Queue Basic
Simple token system.
- â Basic Token Generation
- â Single Display Support
- â Voice Announcement
- â Standard Support
Queue Pro
Multi-counter queuing.
- â Multi-counter Setup
- â SMS Notifications
- â Performance Analytics
- â Priority Support
Token Premium
Large facility management.
- â Appointment Integration
- â Kiosk Software
- â Custom Branding
- â Dedicated Manager
Global Queue
Enterprise queue scale.
- â Multi-branch Centralization
- â Custom API Access
- â Advanced AI Insights
- â 24/7 SLA
Contact our
Support Centre
Feel free to contact our Support Center â anytime for any queries.
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